Energy Customer Service
Our dedicated teams are working around the clock to restore power to impacted areas across Georgia. With more than 20,000 skilled personnel mobilized, we’re ensuring energy services are restored quickly and efficiently, prioritizing your comfort and safety.
We sincerely appreciate your patience as we work diligently to restore energy services. For real-time updates, please refer to the Outage Map for the latest restoration schedules across Georgia.
Our top priority is restoring power to critical areas, including emergency facilities and densely populated regions. In cities like Augusta, Savannah, and Macon, we are overcoming significant challenges, including debris-blocked roads and damaged infrastructure, to ensure a swift recovery.
To qualify for rebates, simply upgrade to energy-efficient appliances and submit your rebate form online after installation for review and approval.
Visit our Rebate Program Page to explore eligible appliance models and get step-by-step instructions for claiming your rebate. Upgrade today and start saving!
Start taking control of your energy expenses today!
Empower yourself with insights to save energy and cut costs today!
Stay connected and informed to navigate power outages with confidence!
We are dedicated to delivering reliable and affordable energy to all Georgians, both now and in the future. Stay updated on upcoming energy projects, advancements, and innovations shaping the energy landscape in our state. Together, we’re building a brighter and more sustainable future.
From budget-friendly installment plans to energy-saving payment packages, we provide a variety of options to suit your needs.
Take advantage of our exclusive Georgia energy-saving programs. Get discounted prizes for upgrading to energy-efficient appliances and equipment.
Simplify your energy management with our flexible billing solutions. Choose from convenient payment plans, including installment options and budget-friendly packages, tailored to meet your financial needs. Take control of your Georgia energy expenses with ease!
Georgia Power is one of the leading energy providers in the United States, delivering reliable electricity to millions of residential, commercial, and industrial customers across Georgia. As part of the Southern Company, Georgia Power has been at the forefront of providing innovative energy solutions, top-notch customer service, and sustainable energy programs. In this comprehensive guide, we delve into Georgia Power’s energy services, the process of setting up new services, and various options for bill pay, empowering customers to make informed decisions about their energy needs.
Georgia Power offers a wide range of energy services tailored to meet the unique needs of both residential and business customers. These services are designed to provide reliable energy, enhance efficiency, and deliver cost-effective solutions.
Residential customers benefit from a host of options to manage their energy usage and reduce costs. Georgia Power’s residential services include:
For businesses, Georgia Power delivers customized solutions to meet operational needs:
Setting up Georgia Power new service is a seamless process, whether you’re moving into a new home or starting a business. Follow these steps to ensure a smooth transition:
Navigate to georgiapower.com to access the “Start Service” section. This is your go-to resource for setting up a new account.
To create your account, you’ll need to provide the following details:
Georgia Power offers several rate plans to fit your lifestyle and budget:
Once you’ve completed the application, Georgia Power will conduct an impact study to ensure the electrical system at your location can support your needs. This step may include a witness test for new equipment.
Your new service will typically be activated within one to three business days, depending on the complexity of the setup.
Paying your Georgia Power bill is straightforward, with multiple payment options to suit your convenience. Here’s a breakdown of the available methods:
The easiest way to pay your bill is through georgiapower.com. By logging into your Georgia Power account, you can:
Georgia Power’s mobile app allows you to manage your account and pay your bill on the go. The app provides features such as:
For those who prefer in-person payments, Georgia Power has authorized payment locations across the state. Visit a nearby location to pay your bill using cash, check, or card.
Customers can pay their bill by phone by calling Georgia Power’s customer service line. Be sure to have your account number ready for quick processing.
Traditionalists can send a check or money order to Georgia Power’s payment address. Include your account number on the check to ensure proper credit.
Georgia Power offers various programs and resources to help customers save money and reduce their energy costs:
Homeowners and businesses can take advantage of rebates for installing energy-efficient systems, such as:
Georgia Power supports solar programs and offers the opportunity to purchase renewable energy credits, making it easier for customers to contribute to a greener environment.
Georgia Power prioritizes safety and reliability during extreme weather events. The company provides real-time updates and resources to keep customers informed:
Georgia Power supports businesses with tailored energy solutions to enhance efficiency and productivity:
Georgia Power is committed to reducing its environmental footprint through innovative initiatives:
Georgia Power offers robust customer support to address your energy needs:
Take Control of Your Energy Needs with Georgia Power Today! Whether you’re moving into a new home, running a growing business, or looking for ways to save money and enhance efficiency, Georgia Power has the perfect solutions for you. With flexible rate plans, cutting-edge energy-saving programs, and a commitment to sustainability, Georgia Power makes managing your electricity simple, affordable, and hassle-free. Don’t wait to experience the difference—sign up for Georgia Power new service now or explore our convenient bill pay options to take charge of your energy. Visit georgiapower.com and let us power your home or business with reliability, innovation, and unmatched customer support!
If you’re staying within Georgia and just switching addresses:
Visit the “Transfer Service” section at GeorgiaPower.com
Enter your new address and preferred start date
Choose to stop service at your current address automatically
Keep your account number, billing info, and service history intact
Submit a stop-service request at least 3 business days in advance
You’ll receive a final bill based on the actual meter reading
No cancellation fees or early termination charges
🔔 Pro Tip: Set up service at your new address before shutting down the old one to avoid downtime.
Track daily, weekly, and monthly energy usage
Compare usage with similar homes in your area
Get personalized tips to lower your bill
Set budget thresholds and receive text or email alerts
Get notified of usage spikes or outages instantly
🎉 Bonus: Sign up for Weekly Energy Reports to monitor trends and make smarter energy decisions over time.
This website is not an official site of Georgia Power or any Energy Provider, but it is the Official site of energycustomersservice.com (Marketing Partner). We may send updates to the mobile number/email ID registered with us. The content is for informational purposes only and does not constitute an offer to avail of any service. Prices mentioned are subject to change without notice and properties mentioned are subject to availability. Images are for representation purposes only. The logos and images used on this website are the exclusive property of their respective owners and are protected under applicable copyright laws. energycustomersservice.com does not claim any ownership or rights to these materials and they are used on this website solely for informational purposes.
This is not an official website of Entergy, Georgia Power, Ambit Energy, Duke Energy, Direct Energy or any Energy Service Provider but the Official Site of energycustomersservice.com (Marketing Partner). All of the logos used in energycustomersservice.com are the property of their respective owners and are protected by copyright and trademark laws. All trademarks, logos, and related symbols remain the property of their respective owners and are used by energycustomersservice.com solely to describe the products and services offered by each respective trademark holder. The use of any third-party trademarks on this site does not indicate any relationship between energycustomersservice.com and the holders of those trademarks, nor does it imply any endorsement of energycustomersservice.com by the holders of those trademarks. We may send updates to the mobile number/email ID registered with us. The content is for informational purposes only and does not constitute an offer to avail of any service. Prices mentioned are subject to change without notice and properties mentioned are subject to availability.
This website is not an official site of Georgia Power, Entergy, Ambit Energy, Duke Energy, Direct Energy, or any other energy service provider. It is the official site of energycustomersservice.com (Marketing Partner). The logos and images used on this website are the exclusive property of their respective owners and are protected under applicable copyright and trademark laws. energycustomersservice.com does not claim ownership of these materials, and they are used solely for informational purposes.
We may send updates to the mobile number/email ID registered with us. The content provided is for informational purposes only and does not constitute an offer to avail of any service. Prices mentioned are subject to change without notice, and properties are subject to availability. The use of third-party trademarks on this site does not imply any endorsement by the trademark holders or any relationship with energycustomersservice.com.
