Energy Customer Service
Approximately 200,000 customers remain without power. Our teams are focused on restoring electricity in the most critical and heavily impacted areas, ensuring every home and business regains service—similar to past recovery efforts in Bronx and northern Queens communities.
Georgians benefit from real-time tracking, billing insights, and energy-saving tips to manage usage effectively. Inspired by Staten Island and Brooklyn, these programs offer smart meters and digital tools, empowering customers to monitor consumption and make smarter energy decisions.
Georgians gain smarter energy control with real-time tracking, billing insights, and practical saving tips. Modeled after Staten Island and Brooklyn’s best practices, these programs use smart meters and digital platforms to keep customers informed, efficient, and empowered in managing consumption.
Con Edison in the Bronx delivers reliable electricity with programs to support affordable billing, outage response, and local energy efficiency.
Brooklyn residents benefit from smart meters, energy rebates, and digital outage tracking tools that keep neighborhoods informed.
In Manhattan, Con Edison focuses on critical infrastructure, sustainability programs, and energy solutions for homes and businesses.
Con Edison supports northern Queens with storm recovery plans, flexible payment packages, and usage monitoring systems.
Staten Island customers have access to outage preparedness guides, neighborhood bill centers, and appliance rebate programs.
In Manhattan, Con Edison focuses on critical infrastructure, sustainability programs, and energy solutions for homes and businesses.
We sincerely appreciate your patience as we work diligently to restore energy services. For real-time updates, please refer to the Outage Map for the latest restoration schedules across Georgia.
Our top priority is restoring power to critical areas, including emergency facilities and densely populated regions. In cities like Augusta, Savannah, Macon, and in urban communities similar to Bronx, Brooklyn, Manhattan, Queens (northern half), and Staten Island, we are overcoming challenges such as debris-blocked roads and damaged infrastructure to ensure a swift recovery.
To qualify for rebates, simply upgrade to energy-efficient appliances and submit your rebate form online after installation for review and approval.
Residents in areas such as Bronx, Brooklyn, Manhattan, Queens (northern half), and Staten Island can take advantage of these programs to lower energy costs.
Visit our Rebate Program Page to explore eligible appliance models and get step-by-step instructions for claiming your rebate. Upgrade today and start saving!
We are dedicated to delivering reliable and affordable energy to all Georgians, both now and in the future. By looking at how regions like Brooklyn and Queens (northern half) adopt renewable solutions such as solar and smart grids, Coned Energy is actively investing in innovations that ensure sustainability and resilience.
Con Edison has proposed a comprehensive $21 billion infrastructure plan, pending state approval, which includes:
Expansion of electric infrastructure to support electrification of buildings and EVs Con Edison+12AInvest+12Factor This™+12Con Edison.
Enhancements in affordability programs to help low-income customers cope with rising energy demands New York Post+6AInvest+6Factor This™+6.
IT system upgrades for improved customer engagement, cybersecurity, and digital service delivery Factor This™Con Edison.
Con Edison is championing new clean energy avenues:
Brooklyn Clean Energy Hub, designed to interconnect up to 6 GW of offshore wind energy by 2040 Con Edison+15PR Newswire+15Con Edison+15.
Garden State Energy Path: A proposed transmission project to deliver 6 GW of offshore wind power to New Jersey by 2029 Reuters.
Distributed Energy Resources (DER): Accelerated deployment of solar, storage, and microgrid solutions, guided by a structured Distributed System Platform Con Edison+1.
Forward-looking pilots are underway:
Utility Thermal Energy Network (UTEN): Underground geothermal + waste heat systems connecting multiple buildings to provide heating and cooling—models pilot projects in Manhattan and Westchester
Con Edison’s 10-year infrastructure and clean energy plan aims to transform how energy is sourced, delivered, and consumed. Objectives include: Achieving a grid capable of delivering 100% clean energy by 2040, aligned with New York State’s climate mandates
Investing across key pillars: developing renewable generation, storage systems, and facilitating EV adoption and electrified buildings
With increasingly frequent severe weather, Con Edison prioritizes: Storm-hardening investments, tree trimming, and undergrounding to reduce outages, guided by a climate vulnerability study
Consolidated Edison Inc. makes it easier for residents to manage their energy usage through:
Budget Billing – Even monthly payments year-round.
Installment Plans – Spread payments to reduce financial strain.
Rebates & Discounts – Save on qualifying upgrades and efficient appliances.
Outage Maps & Tools – Track restoration progress in real time.
Restoration Priority – Hospitals, schools, and emergency facilities restored first.
Preparedness Tips – Stay safe and reduce disruption during severe storms
Smart Meters for accurate, real-time usage insights.
Rebate Programs for efficient appliances.
Energy Tips to cut down bills and consumption.
Flexible Payment Packages: Choose from a variety of payment plans, including discounted rates and installment options, to better manage your energy bills. Similar to flexible billing programs available in Brooklyn and Manhattan, these options ensure affordability and convenience.
Billing Insights: Access detailed billing information and discover tips to lower your energy costs effectively, just like customers in Staten Island who benefit from energy-saving resources and smart payment systems.
Convenient Payment Centers: Locate authorized payment centers nearby for hassle-free in-person bill payments. Georgia follows models similar to Bronx and Queens (northern half), where local access to payment hubs is a priority.
Energy Payment Assistance: Explore assistance programs designed to help with electricity expenses, much like those supporting households in Brooklyn and Staten Island.
Online Account Management: Create an online account to streamline billing, access energy-saving tools, and manage your energy usage with ease.
This page is an independent informational resource about Con Edison (Con Ed / Coned / Consolidated Edison Inc.) in Bronx, Brooklyn, Manhattan, Queens (northern half), and Staten Island. It is not affiliated with or endorsed by Con Edison. For official services, billing, or emergencies, please visit Con Edison’s official site.
This website is not an official site of Con Edison (Con Ed / Coned / Consolidated Edison Inc.), Georgia Power or any Energy Provider, but it is the official site of energycustomersservice.com (Marketing Partner). We may send updates to the mobile number/email ID registered with us. The content is for informational purposes only and does not constitute an offer to avail of any service. Prices mentioned are subject to change without notice and properties mentioned are subject to availability. Images are for representation purposes only.The logos and images used on this website are the exclusive property of their respective owners and are protected under applicable copyright laws. energycustomersservice.com does not claim any ownership or rights to these materials and they are used on this website solely for informational purposes.Some references or examples on this site may include areas such as Bronx, Brooklyn, Manhattan, Queens (northern half), and Staten Island for informational and illustrative purposes only.
This is not an official website of Con Edison (Con Ed / Coned / Consolidated Edison Inc.), Entergy, Georgia Power, Ambit Energy, Duke Energy, Direct Energy, or any Energy Service Provider, but the official site of energycustomersservice.com (Marketing Partner). All of the logos used in energycustomersservice.com are the property of their respective owners and are protected by copyright and trademark laws. All trademarks, logos, and related symbols remain the property of their respective owners and are used by energycustomersservice.com solely to describe the products and services offered by each respective trademark holder. The use of any third-party trademarks on this site does not indicate any relationship between energycustomersservice.com and the holders of those trademarks, nor does it imply any endorsement of energycustomersservice.com by the holders of those trademarks.
We may send updates to the mobile number/email ID registered with us. The content is for informational purposes only and does not constitute an offer to avail of any service. Prices mentioned are subject to change without notice and properties mentioned are subject to availability. Some examples or references on this site may include areas such as Bronx, Brooklyn, Manhattan, Queens (northern half), and Staten Island for informational purposes only.
